Thank you for shopping at SacredStone.store. We want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Every crystal is packed with care before it begins its journey to you. Here is what to expect once your order is placed.

Order Processing Time

Orders are typically processed and packed within 1–2 business days of payment confirmation. During sale periods or high-demand days, processing may take slightly longer.

Delivery Timelines

Once shipped, orders are generally delivered within 4–7 business days for most locations within India, and 7–14 business days for remote areas. International shipping, where available, may take longer — please reach out to us for an estimate.

Shipping Charges

Shipping charges, if any, are calculated at checkout based on your location and the weight of your order. [Free shipping applies above a certain order value.]

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details so you can follow your crystals on their way to you.

Packaging

We package each piece thoughtfully to protect it during transit, using secure cushioning suited to the delicate nature of natural stones.

Delayed or Lost Shipments

While we partner with reliable courier services, occasional delays can happen due to weather, regional disruptions, or courier-side issues beyond our control. If your order seems delayed beyond the expected window, please write to us and we will investigate with our shipping partner.

Incorrect Address

Please double check your shipping address at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer, though we will do our best to assist in resolving such issues.

Contact Us

For any shipping questions, reach us at:
Contact Person – Gitaben Chandrakant Patel
Email: contact@sacredstone.store

Phone: +91 81608 37433